FAQs
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Each item is made to order through our print-on-demand partner, Printify. That means when you place an order, it’s printed and shipped just for you—helping reduce waste and support sustainable production.
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Because our products are made to order, we don’t technically “sell out.” However, some limited-edition designs may only be available for a short time.
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Orders usually take 2–7 business days to be printed, then ship directly to you. Shipping times vary by location, but most U.S. orders arrive within 5–10 business days total.
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Yes, Printify partners with global print providers, so many of our products can ship internationally. Delivery times vary by region.
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Once your order is fulfilled, you’ll receive an email with a tracking link. You can follow your package’s journey in real time.
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Because items are made to order, we do not accept returns or exchanges for sizing or preference. Please double-check the size chart before purchasing.
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If your order arrives misprinted, damaged, or defective, we’ll replace it free of charge. Please contact us within 14 days of delivery with your order number and photos of the issue.
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Refunds are only issued for defective or incorrect items. For all other cases, we can provide store credit or a replacement depending on the situation.
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We accept all major credit cards, debit cards, and PayPal. All payments are processed securely at checkout.
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You can reach our support team at questions@soundsidecollective.com. We typically respond within 24–48 hours.
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Follow us on social media or join our email list for exclusive updates and limited-edition drops.
Get in touch
Have a question about your order, our products, or our mission? We’d love to hear from you — drop us a message and we’ll get back to you soon.